If you know the real needs of your customers, you save time, effort and money. You know what your real offer is to them. You make smart decisions and get loyal customers.
We developed the Customer loyalty method over the last 20 years. At its core: the Customer Job Canvas. This workshop introduces the Customer Job Canvas and you learn how to use it. With a complete Customer Job Canvas:
- you know what to aim for: proposition
- you know what the natural touch points are with your customers
- you learn the functional, emotional and social context of your customers
- you discover which solutions match both desired outcomes of your customers and desired results of your business.
- you know your your priorities on budget and activities.
Thursday June 25th 4:00 PM – 7:00 PM (CET, Central European Time)
Tuesday July 7nd 7:00 PM – 10:00 PM (CET, Central European Time)
TICKETS & DISCOUNT OmnichannelX
150 EURO per ticket.
95 EURO for OMX participants.