ContentKings completely unburdens organizations in optimizing their User Experience (UX). We work for and through the customers of our clients; by means of User Research, UX Advice, and task-oriented content.
LEARN TO FOCUS 100% ON CUSTOMER VALUE
If you know the real needs of your customers, you save time, effort and money. You know what your real offer is to them. You make smart decisions and get loyal customers.
How relevant is your organization online? When are your users engaged? We will connect your internal strategy to the external market demands. Put your money where your mouth is when it comes to making your customers paramount.
Your customers are paramount. Also online. But are you in their Customer Journey? Do you know their ‘why’? What are they looking for on your website? Task Analysis will give answers to those questions. You will get pointers to (re)build your website in a user-centered way.
Endless report pages. An online editorial team that is lost, completely numbed by hasty decisions and PDFs. ContentKings designs formats and clear guidelines, that will make your editors demonstrably more successful.
With a Usability Test, you will see for yourself how customers experience your (digital) offer. The test subjects carry out tasks and scroll through your site with a critical eye. We will list the findings for you and give you concrete recommendations.
Your organization is different from all others. Yet, many bottlenecks in ICT projects are the same everywhere. We have seen them all. ContentKings helps you to build internal support in which your customers are paramount.
An Expert Analysis is a fast way to discover the bottlenecks on your website or in your app. What is misunderstood, where do users pull out? This analysis is ideal when your budget or planning does not allow for a Usability Test or User Needs Analysis. It will show where and how to implement significant improvements with little effort.
Ever delivered a digital project? And, what did it look like… six months later? Or a year later? Together with your organization, ContentKings will devise sustainable editorial processes, so that afterwards, your editors can manage on their own.